If one of your covered products breaks, just visit us online or call 24/7. One of our service professionals will plan a time to come to your home to repair the covered item. If it cannot be repaired. We replace it.1 All you usually pay for is an affordable service appointment cost. In addition, all repairs are equipped with a 180-day warranty for treatment. I was sold an oversized heat pump in 2015, and they installed the system directly on the ground and didn`t pull the permission. I had the protection contract. The system has not been in operation since September 7, 2019. They told me that they had permission to replace the system last Thursday and that they would call me last Friday, but they would not return my calls or emails. I think one day I will have to bring them to justice to replace my system or get back to work. The plaintiffs allege that Sears` defendants violated their agreements, conducted fraudulent business practices and were improperly enriched by selling “repair or replacement” protection agreements for devices that Sears did not want to repair or replace. Do they have a master protection contract on Samsung microwave by Sears. First call on June 20 part delivered July 3 missing some parts of technology ordered and now delivered only on July 24 at 6:30 p.m.
Now it cannot be installed until the 26th. Because tomorrow park has more than 20 days to reach the chair and now Sears still 2 days before they repair, how can I join this group action I`m there directly with you. The customer service was so horrible that it`s criminal. As my refrigerator repair is processed, you exceed a month of a refrigerator that does not work, no compensation without alternative and three visits from technicians. The No Lemon Guarantee with my protection plan can never be satisfied because the service arrives so slowly and the refrigerator is down for so long. I`d like to join a complaint against Sears. The number of hours I spent going to one person and having my fridge repaired is incredible, unless you have worked with Sears. They came out 6 times and I tried to get endless times and hours to get what I think is a “ghost” dept. I started this June 5th and had to eat and buy ice cream for 3 months. I`m the SICK of Sears!!!!!! I have documented who I spoke to, when and for how long, and I have 16 pages typed with notes. Is there a class action against Sears? If not, it should be.
I have not a fridge for 4 months. I had the 3 attempts to repair it and the fourth attempt, they can`t fix it because the part is no longer available. Now they pull their feet and apologize after apologizing for replacing them.